Fund My Dental strives to provide the highest possible level of customer service to assure consumers that they can have confidence when dealing with our company at any level.
We are proud of our customer service culture and make every effort to ensure that our customers are satisfied with the service they receive. However, should our customers feel that our service is not what it should be, we want to hear about it and resolve any issues.
We will reply promptly to you once we receive any complaint.
Should you wish to make a complaint, you can direct your enquiry to us via one of the following options:
Email us at
hello@thetoothmarket.com.au
Or
Feel free to call
0408 945 832
What happens if I am still unhappy with the outcome?If we fail to reach an agreement after you have lodged the complaints and provided us with time to respond, what’s next?
You can refer certain matters to the Credit and Investments Ombudsman (CIO), who can investigate and resolve disputes of up to $250,000. This service is free to you. You can lodge your complaint by phone, fax or mail.
Credit Ombudsman Service Limited
Postal: PO Box A252
Sydney South NSW 1235
Phone:
1800 138 422Website
http://www.cio.org.au
